Shipping Policy

Effective Date: April 15, 2025

At Peak Lab Peptides, we are dedicated to ensuring your orders are delivered securely and on time. This Shipping Policy outlines our order processing, delivery terms, and shipping guidelines for purchases made through peaklabpeptides.com (the “Website”).

1. Shipping Destinations

We currently ship orders to addresses within the United States and select international destinations, where permitted by law.

Please note:

• Certain products may be subject to regional shipping restrictions due to legal or import regulations.

• If we are unable to ship your order to your destination, our team will contact you promptly to arrange an alternative solution or issue a refund.

2. Order Processing & Delivery Time

• Orders are typically processed within 1–3 business days after payment confirmation.

• Standard shipping time is approximately 3–4 weeks, depending on your location and customs clearance (for international orders).

• Orders are not processed or shipped on weekends or public holidays.

We make every effort to ensure timely delivery; however, Peak Lab Peptides is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances such as weather, strikes, or logistic disruptions.

3. Shipping Costs

Shipping fees are calculated automatically at checkout based on:

• Your shipping address,

• Order weight, and

• Selected delivery method.

We occasionally offer free or discounted shipping promotions for qualifying orders, which will be displayed at checkout when applicable.

4. Order Tracking

Once your order has shipped, you will receive an email confirmation with a tracking number. You can use this tracking link to monitor your shipment’s progress.

If you do not receive tracking information within the expected timeframe or encounter delivery issues, please contact us at info@peaklabpeptides.com for assistance.

5. Lost or Damaged Shipments

If your package is lost in transit or arrives damaged, please notify us within 7 days of the expected delivery date.

To resolve the issue efficiently, include the following when contacting us:

• Your order number,

• Photos of the damaged product and packaging (if applicable).

We will coordinate with the shipping carrier to investigate and resolve the issue as quickly as possible.

6. Storage Requirements

Some peptides and research compounds may require specific storage conditions, such as refrigeration or protection from light.

Please refer to the product label or description for guidance, and ensure you store all products properly upon receipt to maintain their quality and integrity.

7. Contact Us

If you have questions about shipping, tracking, or delivery timelines, please contact our support team:

📧 Email: info@peaklabpeptides.com
📍 Address: Registered Agent, 25 First Ave. SW STE A, Watertown, SD 57201
🌐 Website: www.peaklabpeptides.com