Refund & Return Policy
Peak Lab Peptides maintains strict quality control protocols to ensure product integrity. Due to the sensitive nature of research-grade compounds and regulatory requirements, all sales are subject to the following policy.
Policy Overview
Integrity, safety, and purity of our products are our top priorities. As all of our compounds are intended strictly for research use only and are highly sensitive in nature, we maintain a strict no refund and no return policy. All sales are final.
This policy ensures:
- Product integrity and chain of custody compliance
- Adherence to research material handling standards
- Quality assurance for all researchers
Damaged or Incorrect Shipments
Claims for damaged, defective, or incorrect products must be submitted within 48 hours of delivery.
Required Documentation
- Order number
- Detailed description of the issue
- Clear photos of the issue
Submit claims to: support@peaklabpeptides.com
We do not refund or replace items that have been opened, used, or returned without prior authorization.
Policy Questions
For clarification on this policy or to submit a claim:
support@peaklabpeptides.comResponse time: 24-48 business hours
By completing a purchase, you acknowledge and agree to the terms of this Refund & Return Policy.
Last updated: February 2026