Refund & Return Policy

Policy Overview

Integrity, safety, and purity of our products are our top priorities. As all of our compounds are intended strictly for research use only and are highly sensitive in nature, we maintain a strict no refund and no return policy once an order has shipped. All sales are final upon shipment.

This policy ensures:

• Product integrity and chain of custody compliance
• Adherence to research material handling standards
• Quality assurance for all researchers

Refunds Prior to Shipment

Refund or cancellation requests may only be considered if submitted before an order has shipped from our facility. Once a product has left our facility, it cannot be returned, exchanged, or refunded under any circumstances, regardless of condition, seal status, or reason for the request.

This restriction exists to protect the safety and quality control standards relied upon by all of our researchers. Once a product leaves our controlled facility environment, we can no longer verify its handling, storage conditions, or chain of custody, and therefore cannot accept it back into inventory or resell it.

To request a cancellation or refund prior to shipment, contact us immediately at support@peaklabpeptides.com with your order number. Requests are honored only if the order has not yet been processed for shipment; orders already shipped or in transit are not eligible.

Damaged or Incorrect Shipments