Track Your Peak Lab Order
Real-time updates on every shipment.
Frequently Asked Questions
Quick answers to common shipping and tracking questions.
Orders placed before 6PM EST ship same day, Monday through Saturday. Orders placed after 6PM EST or on Sunday ship the next business day.
Yes — this means UPS has received the shipping label from us but hasn't scanned the package yet. Tracking typically updates within 24 hours of pickup. If 48 hours pass with no movement, contact us at support@peaklabpeptides.com.
First, check around your door and with neighbors — UPS sometimes leaves packages in unexpected spots. If it's still missing after 24 hours, contact us at support@peaklabpeptides.com within 48 hours of the marked delivery date and we'll open a claim with the carrier.
If your order hasn't shipped yet, contact us immediately at support@peaklabpeptides.com and we'll do our best to update it. Once an order ships, the address cannot be changed.
All Peak Lab products are research-use-only and final sale. However, if your order arrived damaged or incorrect, email support@peaklabpeptides.com within 48 hours of delivery. See our Refund Policy for full details.